Frequently asked questions
Answers to the questions we get most
Get in touch
Send us a message
Opening hours
Mon-Fri: 9:00 - 18:00
How to buy tickets
1
Choose
Pick the date and the seating category
2
Add
Add the tickets you want to your basket
3
Pay
Pay securely with your bank card
4
Receive
Get your e-tickets by email
Frequently asked questions
Pick the date you are interested in, choose the seating category you want, add it to your basket and continue to payment. Your order confirmation is emailed after payment is confirmed. Your e-tickets are emailed one day before the event.
FanProtect Guarantee
Every purchase on ArkTicket is covered by our FanProtect guarantee:
- 100% authentic tickets guaranteed
- Full refund if the show is cancelled
- Replacement tickets if anything goes wrong
- Customer support available seven days a week
Still haven't found the answer you were looking for?
Get in touch